Please note, there will be 5 to 10 days of shipping delay due to the impact of Covid-19 pandemic and unprecedented volumes.

FAQ

FAQ

 

 

 

1.Are you real? Is this a scam?

Please rest assured that we are legally registered as a private company and have received business license in China.

2.How about the quality of your product?
Our products are in high quality compared with many rivals.
We pay much attention to our customers' shopping experience. We make quality control on each item before shipping.We will always put it on our priority.

3.Whether your photos are exactly the same with the products?
Most of photos are shot by our own photographer, and only a few of them are from magazines. 

4.Can I get a discount if I place a bulk order?
Of course.  Usually you will enjoy 15% discount if the amount of your order is over USD 300.

5.Can you send your catalogue to me?
We are sorry that we couldn't offer the catalogue, because we update our product everyday. Hope you could take your time to have a view on our website. Thanks!

6.If the package is detained by customs, who is responsible for clearance of the items?
It's the buyer.

7.What can you do to help us avoiding custom tax? 
Usually, we’ll declare a much lower value of your package or split it into several packages to ship. 

8.How much will be the shipping cost?
When the orders under $59, you need to pay $6.99 for standard shipping. 
When the orders over $59, you will enjoy free shipping.

9.How do I track my order?
Once the tracking number is available, we will email to inform you, and you can track it online by accessing the website of the relevant delivery company.