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Shipping Info


Where can 
Ladyjuice deliver the package to?

Ladyjuice can can ship to most countries in the world, covering North and South America, Europe.

Countries not shipped to include:

Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire.

 

How does ladyjuice ship your order?

After placing an order, you will receive a product information confirmation e-mail;

After the payment, you will receive a successful payment confirmation e-mail;

After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en.

 

What shipping methods are offered? And how long does it take to ship?

Delivery Time = Processing Time + Shipping Time

1. Processing Time: Normally is 2-5 business days, under epidemic is 3-8 business days

Before shipping your order, normally we need 2-5 business days to prepare your products. The processing time is separate from the shipping time.


During this difficult time, the factories and warehouse is being operated under additional guidelines to ensure the safety of both the workers and the products.
So the processing time will be longer than before. we need extra 1-3 business days to prepare your orders, do strict quality-control tests, thorough disinfection, and carefully packed.

2. Shipping Time: 

Generally, for Standard Shipping, it will take 15-30 business days for your orders to reach you, some distance area might take even longer.

Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding.


Delivery time may vary, especially during the COVID-19 periods. Please be more patient and  pray with us for the world to get through this tragedy sooner safely.

Ladyjuice has partnered with major international shipping companies including but not limited to DHL, UPS, FedEx, IB, and EMS to offer shipping methods.

 

How much is the shipping cost?

The price depends on the weight of product, the destination, the shipping method, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.

ZONE

SHIPPING METHOD

PROCESSING TIME

DELIVERY TIME

ORDERS

KILOGRAMS

SHIPPING FEE

Global

Standard

3-8 Business Days

15-30 Business Days

0-$99

No limit

$6.99

Global

Standard

3-8 Business Days

15-30 Business Days

over$99

No limit

Free

 

 

What is customs tax?

Taxes apply for imported goods/services and is regulated by the country law. ladyjuice is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.

 

Important Notes:

  1. Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

 

  1. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

 

  1. Annual Chinese Public Holidays:

Chinese Lunar New Year (usually in February)

Labor Day (1st May to 3st May every year)

Chinese National Day (1st Oct to 7st Oct every year)

Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.

 

  1. Ladyjuiceships all packages from our warehouse and distribution center.